Quadro SW-Version 4.1.x Guía de instalación descargar pdf (Pagina 84)

QuadroISDN Manual II: Administrator's Guide Extension User’s Menus

QuadroISDN; SW Version 4.1.x 84

Quadro’s Voice Mail service also allows reviewing system messages used for telephony services functionality. The voice mail greeting, incoming and

outgoing blocking messages, user’s name and out of office greeting can be played, recorded and restored. Greeting messages are played to the

caller announcing that the called extension is unavailable and asking to leave a voice mail. Blocking messages are played when receiving or making

incoming/outgoing calls from/to the restricted destination. User’s name is played when surfing the Extensions Directory. The personal out of office

greeting is played instead of the main greeting message, when out of office option is selected on the extension.

Voice Mailbox

Quadro provides caller the possibility of leaving voice messages when called extension is busy or unavailable. A voice mail greeting message, and a

voice signal indicating voice mail recording initiation, are played back to the caller.

All voice mail functionality settings, such as enabling the greeting message, adjusting the maximal voice mail duration, voice mail system activation

timeout, etc, are configurable by the user through the extension’s

Voice Mail Settings.

Received voice mails are stored and are accessible in the extension’s Voice Mailbox. Quadro supports two ways of accessing the extension’s Voice

Mailbox: through the phone handset and through Quadro Web Management. With both options, the user is free to manipulate with voice mails

located in the Voice Mailbox, such as playing, deleting, forwarding, etc.

When accessing the Voice Mailbox through the phone handset, additional settings to manipulate the user defined system messages are provided.

The user can define their own Voice Mail Greeting, Incoming and Outgoing Blocking messages as well as the User’s recorded name. Each of these

system messages can be played, recorded and restored. Voice Mail Greeting messages are played back to the caller announcing that the called

extension is unavailable and asking to leave a voice mail. Blocking messages are played back to the caller when receiving or making

incoming/outgoing calls from/to the restricted destination. User’s recorded Name is used in the Extensions Directory when the spelled name matches

the entry in the directory table.

Instructions on accessing and navigating within the voice messages and Voice Mailbox Services via the phone handset are described in the Feature

Codes.

Please Note: When playing newly received voice mails (via a phone handset or with the use of the Play button in this page) will deprive the “New”

state of the voice mail.

The Voice Mailbox can hold New (not yet played) and Old

(already played) voice mails. The Status column in the Voice

Mailbox table indicates the current state of the voice mails. All new

mails in the table are displayed in bold font. Playing a voice mail

cancels both the New status and bold font.

Voice mails can be selected to be played, deleted, marked as

important or book-marked, etc. Additionally they can be forwarded

to desired email addresses.

Fig. 3-5 Extension Voice Mailbox

VM free space provides information on the number of minutes/seconds of free voice mailbox space.

The following functional buttons and fields are available:

Check Mail refreshes the mailbox and updates the number of newly arrived mails (if any).

New Mails shows the number of newly arrived mails since the user's last access to the voice mailbox.

All Mails shows the number of all mails existing in the mailbox.

The Voice Mailbox tables display all voice mails in the mailbox:

Status - indicates whether the voice mail is New and not yet played. New mails are displayed in bold font.

! - indicates whether message has an urgent priority or not.

BM (bookmark) - shows marked records. The fields can include some indications (image signs) depending on the type of being marked.

Caller – is the address of the caller who left the voice mail.

Date & Time – is the voice mail receipt date and time.

Message – indicates voice mail duration (in minutes/seconds) and a speaker sign used to play (using any available media player supported by

your Operation System) the received voice mail or to download the audio file to the PC.

FAX (facsimile) – indicates whether a FAX message is attached to the voice mail, and if so, displays the size of the FAX message (in KBs) and an

icon used to view the incoming FAX message or download the graphical file to PC.

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Quadro SW-Version 4.1.x Guía de instalación Pagina 84

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