Quadro SW-Version 4.1.x Guía de instalación descargar pdf (Pagina 38)

QuadroISDN Manual II: Administrator's Guide Administrator’s Menus

QuadroISDN; SW Version 4.1.x 38

The Authorized Phones Database- Add Entry page offers

two group of input options:

Caller Settings

The Call Type drop down list includes possible incoming call

types (PSTN, SIP or Auto). In SIP, the caller connects Quadro

through a SIP server and PSTN means the caller is a PSTN

user. Auto is used for undefined call types and the destination

(independent on whether it is a PBX number, SIP address or

PSTN number) will be reached through Routing.

The Caller Address text field requires the caller’s SIP address

(see chapter

Entering a SIP Addresses correctly) or PSTN

number to be added to the trusted phones list. The PSTN

number length depends on the area code and phone number.

The wildcard is supported in this field. If the caller address

already exists in the Authorized Phones Database, the error

message “The record already exists” appears when selecting

the Save button.

Fig. II-67: Authorized Phones Database - Add Entry page

The Login Extension drop down list provides all existing extensions on the Quadro. When calling the Quadro Auto Attendant, a trusted user will

automatically be logged in as the selected extension, i.e., the extension number and its password will be automatically submitted by the Quadro

system. The trusted user will directly access the Quadro Auto Attendant services. The SIP settings of the login extension will be used when making

IP calls.

The Automatically Enter Call Relay Menu checkbox enables direct access for the trusted user to the Quadro Auto Attendant Call Relay menu. If

the checkbox is not selected, a trusted caller will be directed to the Auto Attendant's main menu, but will still be able to reach Remote Access (Voice

Mailbox of the specified extension) and Call Relay services (see Feature Codes) with no authentication.

The Description text field allows entering an optional comment.

Callback Settings

The Enable Callback checkbox selection gives the possibility for specified trusted caller to use the Instant Call Back service (see chapter

Call Back

Services

The Callback Call Type drop down list includes possible callback call types (PBX, PSTN, SIP and Auto).

The Callback Destination text field requires the destination number where Quadro should instantly call back to. The value inserted in this field is

dependent on the selected callback call type: for PBX, 2-digit extension is required, for SIP, the SIP address is requires and for PSTN, a PSTN

number is required. Auto is used for undefined call types: destination (independent on whether it is a PBX number, SIP address or PSTN number)

will be reached through

Call Routing table. If this field is left empty, the callers address will be implied as a callback destination.

Please Note: The Call Back service is functional and can be enabled only for PSTN callers.

To Add an Authorized phone to the database

1. Enter the desired Auto Attendant Settings page.

2. Select Edit Authorized Phones Database to enter the Authorized Phones Database page.

3. Press the Add button on the Authorized Phones Database page. The Add Entry page will appear in the browser window.

4. Choose the call type and enter a caller address in the corresponding text field.

5. Select a Login Extension and the Automatically Enter Call Relay Menu checkbox (if required).

6. Enable Call Back service if required and define a Call Back Destination in the same named field.

7. Fill in an optional Description in the appropriate field, if required.

8. Press Save to submit the settings.

To Delete an Authorized phone from the database

1. Enter the desired Auto Attendant Settings page.

2. Select Edit Authorized Phones Database to enter the Authorized Phones Database page.

3. To remove an authorized phone(s), select one or more checkboxes of the corresponding records that should be deleted from the Authorized

Phones Database table. Press Select all if all records should be deleted.

4. Press the Delete button on the Authorized Phones Database page.

5. Confirm the deletion by clicking on Yes or cancel the action by clicking on No.

Call Back Services

With Call Back service, PSTN callers can save a call charge when calling to and through Quadro. Quadro provides the possibility of creating a list of

those trusted PSTN callers that are allowed to make free of charge calls to Quadro's Auto Attendant or through its Call Relay menu to the third party

IP or PSTN destination. Two types of Call Back services are available on the Quadro: Pre-configured Call Back and Remote Call Back

Configuration.

Pre-Configured Call Back

For Pre-configured Call Back, a list of trusted PSTN callers must be configured in the Quadro's Authorized Phones Database using Web

Management. The Call Back service should be enabled and a valid callback destination should be specified for each PSTN caller.

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Quadro SW-Version 4.1.x Guía de instalación Pagina 38

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