QCM Installation Guide Configuring Lines on the QCM
Quadro Communications Manager (SW Version 4.1.x)
13
Receptionist as a Remote Extension of the Quadro
To configure the QCM as a remote extension of the Quadro, follow these steps:
1. Configure the extension to be assigned to a QCM line. See Step 2.1
.
1.1. Activate the remote extension functionality on the extension.
1.2. Ensure an IP or FXS line is attached to the extension.
2. In case of an IP line, ensure that the line is active. If it is not, activate the line. See Step 2.2
.
3. Configure the line on the QCM using the Fast Configuration Wizard. See Step 2.3
Please note: The wizard is basically used on the first launch of the QCM. It creates a new
profile (explained below) for the QCM with the first line configured on it. To add more lines
to the phone and configure them, use the phone’s Advanced Settings. See Configuring Lines
on the QCM
.
Step 2.1: Remote Extension Configuration on the Quadro
To configure an extension and activate the remote extension functionality on it, follow these
steps:
1. Log into the Quadro as the administrator.
2. Select Extensions Management from the Users menu.
3. Select the extension to which the QCM line is to be registered and click Edit.
4. On the Extensions Management – Edit Entry page for the selected extension, click the
General Settings tab. Ensure that a line (IP or FXS) is attached to the extension (see Figure
2).
5. Click the Remote Settings tab and specify the following settings:
5.1. Select the Enable checkbox to activate the remote extension functionality.
5.2. Specify the Username and Password settings. These settings will be used on the QCM
line registration settings and will need to match exactly.
5.3. Select the Enable RTP Proxy checkbox to route incoming and outgoing RTP streams
through the Quadro. If this checkbox is not selected, RTP packets will route directly
between peers.
5.4. Select the Fallback To Local Extension When Not Registered checkbox to receive
incoming calls on the remote QCM only if it is registered to the Quadro. If for some
reason the QCM fails to register to the Quadro, incoming calls will be routed to the phone
locally connected to the Quadro.
5.5. Select the Symmetric RTP checkbox if the QCM resides behind a symmetrical NAT.
For more information on a remote extension configuration, please refer to the Quadro
Remote Extension Configuration document posted at www.epygi.com
under the
support section.
6. Specify the other settings (SIP, Call Queue, etc.) as required for a regular extension
configuration. Please refer to the Quadro online help for more information on an extension
configuration.
7. Click Save to submit the changes.
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