Quadro Quadro4x Guía de usuario descargar pdf (Pagina 35)

Quadro Manual III: Extension User's Guide Extension User’s Menus

Quadro2x, 2xi, Quadro4x, 4xi, Quadro16x, 16xi; (SW Version 5.2.x) 35

The Enable Service checkbox selection activates the no

answer call forwarding service on the current extension.

The table displayed here lists the destinations where the

incoming call from a particular caller should be forwarded

to if the called extension is unable to answer the call.

Add opens the Add Entry page to add forwarding

destinations. It consists of the following components:

Call Type lists the available call types:

• PBX - forwarding destination is a local Quadro

extensions or Auto Attendant

• SIP – forwarding destination is reached through a

SIP server

• PSTN – forwarding destination is a PSTN user

• Auto – used for undefined call types. In this case,

routing pattern will be considered here and parsed

through Local Routing Table.

Fig. III-32 No Answer Call Forwarding page

The Forward To text field requires the SIP address (see chapter Entering SIP Addresses Correctly), extension or PSTN number, where incoming

call from the certain caller should be forwarded in case the called extension does not answers the call. If the address already exists in the table,

selecting Save will display the error “Caller address already exists”. A wildcard is allowed in this field (see chapter Entering SIP Addresses

Correctly

). Entering “*” as PBX or PSTN addresses will apply configuration of Caller ID Based services to all extensions or PSTN users.

The extension number should be inserted into the Forward To text field for the PBX call type. The PSTN number length depends on the area code

and phone number.

Send Notification Via SMS checkbox enables SMS notifications sending to the user’s mobile phone when no answer call forwarding on the

corresponding extension from the certain caller takes place. This checkbox selection enables the Mobile Number text field where the user’s mobile

phone number should be defined. If you feel this service is not working, contact your system administrator to configure the SMS Settings.

Send E-mail checkbox enables email notifications sending to the user’s mailbox when no answer call forwarding on the corresponding extension

from the certain caller takes place. This checkbox selection enables the E-mail Address text field where the user’s email address should be defined.

If you feel this service is not working, contact your system administrator to configure the Mail Settings.

When saving the busy call forwarding configuration, a message will notify the user that Many Extensions Ringing and Call Hunting services have

been disabled.

Unregistered/Inaccessible Call Forwarding

Unregistered/Inaccessible Call Forwarding is only available for extensions attached to IP lines. Calls from the certain caller will be forwarded to

the listed destinations when called IP phone is not registered on the Quadro or when it is unreachable, e.g. due to IP phone reboot or network

problems.

The Enable Service checkbox selection activates the unregistered/inaccessible call forwarding service on the current extension.

The table displayed here lists the destinations where the incoming call from a particular caller should be forwarded to if the IP line this extension is

attached is inaccessible or unregistered.